Advice & Guidance

Our New City College advice, support and guidance team are available during term time. During the summer break and from the 1st August 2020, New City College students going through a tough time can access free online support with Togetherall. Whether you're struggling to sleep, feeling low, stressed or unable to cope, Togetherall can help you get support, take control and feel better.

You will have access to a 24/7 online global community and professional support from trained professionals. Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

On Togetherall, you are totally anonymous to other members in the community, and your personal information is kept secure while you are on the site. The college will not be informed if you've signed up to Togetherall or know of your activity on the service unless they are seriously concerned about your safety.

Most members report feeling better and more able to cope with their workloads as a result of using the service and nearly 65% use Togetherall outside of 9-5pm.

To join us, simply go to Togetherall and sign up under 'organisation' with your academic e-mail address.

Our qualified and experienced Careers Advisers are on hand to assist you with making those important decisions about career and course choices. Whether you need support with developing your employability skills, investigating what your future options are when you leave us, we’ll be there to help you through the process. We operate an appointment service and booked appointments are available for more in-depth discussions.

The Careers Advice team can help you with

• Choosing the right Course
• Supporting you with Career Decision Making
• Exploring your individual Progression Opportunities
• Job search, creating a CV, preparation for Job Applications and Job Interviews
• Applying to University through UCAS, and Personal Statements
• Applying for Advanced Learner Loans and Higher Education Student Finance
• Advice on alternatives to University
• Managing Career Change

Career Advisers are available from Monday to Friday at all our campuses which include: Tower Hamlets, Hackney, Epping, Havering and Redbridge.

• Careers IAG Policy 
• Careers Strategy 
• Careers Programme 

Please email advice@ncclondon.ac.uk for more information and support

To make an appointment, please call:
Tower Hamlets - 0330 135 9000
Hackney - 0330 135 9000
Redbridge - 0330 135 9000
Epping - 0330 135 9000

They can also advise you on fees, how to pay and the level of financial help and assistance that New City College can offer its students.

New City College holds Open Events throughout the year. At these events, you will have the opportunity to meet tutors from all course areas, student representatives and the Careers, Information, Advice and Guidance Team, available to answer any questions you may have. To speak to a course adviser during term, please call:

Contact infomation

Tower Hamlets - 0330 135 9000
Drop in Monday - Friday (9:30am - 4:30pm)

Hackney - 0330 135 9000
Drop in Monday - Friday 9am - 4pm (Late night Thursday until 6:30pm)

Redbridge - 0330 135 9000
Drop in Monday - Thursday (8:45am - 5:00pm), Friday (8:45am - 3pm)

Epping - 0330 135 9000
Drop in Monday - Friday (9:30am - 4:30pm)

Our dedicated Careers Team are still available during this difficult time, they are available to support students who may be anxious and uncertain about their next steps, including progression plans and career aspirations.

Students - please email your local Careers Advisers for support:

Epping - Nancy Nutkins: nancy.nutkins@ncclondon.ac.uk

Hackney - Bich Tran: bich.tran@ncclondon.ac.uk
Andrea Smith: andrea.smith@ncclondon.ac.uk

Redbridge - Paula Dempsey: paula.dempsey@ncclondon.ac.uk

Tower - Charmaine Hutchinson: charmaine.hutchinson@ncclondon.ac.uk,
Deirdre Flanagan: deirdre.flanagan@ncclondon.ac.uk

UCAS Queries - Paula Dempsey: paula.dempsey@ncclondon.ac.uk
Bich Tran: bich.tran@ncclondon.ac.uk

Our Student Welfare Advisor offers you advice, support and information on a wide range of non-academic issues relating to your general welfare and personal development services for students at the College. Advisers provide a non-judgmental and confidential service, in line with the college’s data protection policy. The types of issues we regularly provide advice on are:

If you are a student at the college and need advice on any of the above, or any other personal issues, then please come and see a Student Welfare Adviser during term time.

To make an appointment, please call:
Tower Hamlets, Hackney, Redbridge, Epping Forest
0330 135 9000

Welfare Advice (Housing, Homelessness, Benefits, Immigration etc.)

MSergeant@NCCLondon.ac.uk
Naema.Choudhury@NCCLondon.ac.uk

It offers:

• Specialist support in all taught subjects and at all levels.
• One-to-one support in agreement with subject tutors.
• GCSE workshops
• Skills assessments.
• An open access drop in space to use a PC and get support with your work
• Small group - reading, writing and spelling workshops

The following resources are available to students in the Learning Zone:

• Apple Macs
• Assistive technology for students with additional learning needs including:
  • Ginger – helps with proof reading.
  • Dragon Naturally Speaking – voice recognition software. Particularly suitable for students with dyslexia.
  • Read and Write Gold - reads text aloud to users with literacy needs. Uses word prediction to speed up typing.
  • Zoomtext - for partially sighted users
  • MindView – helps you planning your work
  • Lexia - develops your reading skills.
• Two adjustable desks, one magnifying lens, large font keyboards, several headphones, etc
• Course related textbooks
• ESOL specific grammar books and resources, and a database of online interactive activities
• Dictionaries and thesauruses

This support can include;

• A confidential chat with a specialist mental health adviser
• Exploring reasonable adjustments
• Regular support throughout their learning journey
• Liaising and consulting with relevant College staff/external agencies
• Information and access to local mental health services
• Developing strategies to manage the demands of College life

Please note this is not a counselling service, if a student requires counselling please contact the counsellor on your campus during term or www.bigwhitewall.co.uk from 1st August 2020.

Evelyn Manful (Tower, Arbour, Redbridge)evelyn.manful@ncclondon.ac.uk
Theresa Boateng (Hackney) Theresa.boateng@ncclondon.ac.uk

What is worrying you?

• Feeling down, depressed or hopeless
• Anxiety
• Shyness or social phobia
• Relationship issues
• Abuse
• Bereavement
• Family problems
• Bullying
• Self-harm or suicidal thoughts

You can contact the College Counsellor for your campus using the email address below and someone will be in contact with you to offer support, alternatively if you need to speak to someone urgently please call the phone number provided or access support from www.bigwhitewall.co.uk from 1st August 2020.

Epping Forest, Hackney, Redbridge, Tower Hamlets campuses: 0330 135 9000
info@ncclondon.ac.uk

Havering Sixth Form College: 01708 514 499
safeguarding@havering-sfc.ac.uk

Havering FE College (Ardleigh Green, Quarles, Rainham): 01708 462 718
safeguarding@havering-college.ac.uk

You may also find these links helpful:
Every mind Matters
Home isolation resources